Refund policy
Last updated: [12/27/2025]
At Bright After Brew, we want you to feel confident trying our products. If something isn’t right, we’re here to help.
30-Day Risk-Free Guarantee
We offer a 30-day risk-free guarantee on your purchase.
If you’re not satisfied for any reason, contact us within 30 days of delivery, and we’ll help make it right.
Fair Use Policy
Our guarantee is intended to allow customers to reasonably try the product as part of their daily routine.
Excessive use, fully depleted products, or repeated refund requests may not qualify for a refund.
Limit one refund per customer or household.
We reserve the right to deny refund requests in cases of suspected abuse, misuse, or repeated refund behavior. In certain situations, refunds may be issued as store credit instead of the original payment method.
Eligibility for Refunds
To be eligible for a refund:
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Requests must be submitted within 30 days of delivery
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The product must have been purchased directly from our website
For hygiene and safety reasons, used personal care items are generally not eligible for return, but may still qualify for a refund under our satisfaction guarantee.
Refund Processing
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Approved refunds are issued to the original payment method
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Processing times may vary and typically take 5–10 business days
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Shipping fees (if applicable) are non-refundable
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and a brief description of the issue so we can resolve it promptly.
How to Request a Refund
To request a refund or report an issue, please contact us at:
Email: support@brightafterbrew.com
Include your order number and reason for contacting us.
Additional Notes
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Results may vary depending on individual habits and use
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Our products are cosmetic and designed to reduce the appearance of surface stains
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This policy does not affect any rights you may have under applicable consumer protection laws